Dementia Week – Help Someone with Dementia Manage Their Medicare

If someone you know is living with dementia and needs help with Medicare, you may be able to act for them. If someone you know with dementia can no longer manage their Medicare, you can act for them if you’re: a power of attorney appointed by a court to act for them an authorised representative. As someone acting for them, you can: ask us questions make Medicare decisions update their contact and bank details make Medicare claims on their behalf.

What Happened

You can manage your Medicare acting arrangements in person or by phone, but not online.

Official Source / Verification

This article is based on the official announcement published by Services Australia on 20 September 2026: Dementia Week – help someone with dementia manage their Medicare.

This article is general information only. It summarises an official public announcement and does not constitute financial, legal or safety advice. Always check the linked official source for the full details that apply to your circumstances.